Problem solving - Wikipedia

 

explain problem solving

The Six Step Problem Solving Model. Problem solving models are used to address the many challenges that arise in the workplace. While many people regularly solve problems, there are a range of different approaches that can be used to find a solution. Problem solving and decision making are closely related skills, and making a decision is an important part of the problem solving process as you will often be faced with various options and alternatives. See Decision Making for more. 1. Define the problem. Diagnose the situation so that your focus is on the problem, not just its symptoms. Helpful problem-solving techniques include using flowcharts to identify the expected steps of a process and cause-and-effect diagrams to define and analyze root causes.. The sections below help explain key problem-solving steps.


What is Problem Solving? Steps, Process & Techniques | ASQ


Problem solving models are used to address the many challenges that arise in the workplace. While many people regularly solve problems, there are a range of different approaches that can be used to find a solution. Complex challenges for teams, working groups and boards etc.

Identify the Problem. The steps are repeatable, explain problem solving. At any point the group can return to an earlier step, and proceed from there. The process is explain problem solving of continuous improvement. The goal is not to solve but to evolve, adjusting the solution continually as new challenges emerge, through repeating the Six Step Process.

Step One is about diagnosing the problem — the context, background and symptoms of the issue. As this step continues, the PS group will constantly revise explain problem solving definition of the problem. As more symptoms are found, explain problem solving, it clarifies what the real problem is.

Once all the symptoms are found and the problem diagnosed and an initial definition agreed, the PS group begins to explore what has caused the problem. In this step the problem solving team will use tools such as:. These techniques help collate the information in a structured way, and focus in on the underlying causes of the problem. This is called the root cause. Analytical, creative problem solving is about creating a variety of solutions, not just one.

Often the most obvious answer is not the most effective solution to the problem. The PS group focuses on:. At this stage it is not about finding one solution, but eliminating the options that will prove less effective at dealing with both the symptoms and the root cause. In the fourth step, groups evaluate all the selected, potential solutions, and narrow it down to one. This step applies two key questions. This is where the previous steps come into play, explain problem solving.

To users and implementers, a solution may seem too radical, complex or unrealistic. The previous two steps help justify the choices made by the PS group, explain problem solving, and offer a series of different, viable solutions for users and implementers to discuss and select from, explain problem solving.

The group may use tools, such as a Gantt chart, timeline or log frame. The project implementation now needs to be monitored by the group to ensure their recommendations are followed. Monitoring includes checking:. Many working groups skip Step Six as they believe that the project itself will cover the issues above, explain problem solving, but this often results in the desired outcome not being achieved.

Effective groups designate feedback mechanisms to detect if the project is going off course. They also ensure the project is not introducing new problems. This step relies on:. In Step Six, explain problem solving, as the results of the explain problem solving emerge, explain problem solving, evaluation helps the group decide if they need to return to a previous step or continue with the implementation.

Once the solution goes live, the PS group should continue to monitor the solutions progress, and be prepared to re-initiate the Six Step process when it is required.

Overall, explain problem solving, the Six Step method is a simple and reliable way to solve a problem, explain problem solving. Using a creative, analytical approach to problem solving is an intuitive and reliable process. It helps keep groups on track, and enables a thorough investigation of the problem and solution search. It involves implementers and users, and finds a justifiable, monitorable solution based on data. See the full list of Strategy Skills eBooks, templates and checklists available for free download right now.

The Six Step Problem Solving Model provides a shared, collaborative, and systematic approach to problem solving. Each step must be completed before moving on to the next explain problem solving. However, the steps are repeatable.

Step 1 Define the Problem — Identify problems through problem formulation and questioning. The key is asking the right questions to discover root causes.

Step 2 Determine the Root Cause — During this process, assumptions are uncovered and underlying problems are further revealed. Also, this is an opportunity to collect and analyze data. Step 3 Develop Alternative Solutions — Decisions are made within the group to determine the appropriate solution and explain problem solving through creative selection.

Step 4 Select a Solution — Once the group has explain problem solving solutions and alternatives to the problem sthey need to explore the pros and cons of each option through forecasting consequences.

Step 5 Implement the Solution — Develop an action plan to implement and execute the solution process. Step 6 Evaluate the Outcome — This final stage requires an evaluation of the outcomes and results of the solution process.

Ask questions such as: Did the option answer the questions we were working on? Did this process address the findings that came out of the assumptions?

This process helps keep groups on track, and enables a thorough investigation of the problem and solution search.

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The Six Step Problem Solving Model

 

explain problem solving

 

Problem solving consists of using generic or ad hoc methods in an orderly manner to find solutions to problems. Some of the problem-solving techniques developed and used in philosophy, artificial intelligence, computer science, engineering, mathematics, or medicine are related to mental problem-solving techniques studied in psychology. Problem solving and decision making are closely related skills, and making a decision is an important part of the problem solving process as you will often be faced with various options and alternatives. See Decision Making for more. 1. Define the problem. Diagnose the situation so that your focus is on the problem, not just its symptoms. Helpful problem-solving techniques include using flowcharts to identify the expected steps of a process and cause-and-effect diagrams to define and analyze root causes.. The sections below help explain key problem-solving steps.